{"id":418,"date":"2026-04-03T11:45:57","date_gmt":"2026-04-03T15:45:57","guid":{"rendered":"https:\/\/kominotelakay.com\/?page_id=418"},"modified":"2026-04-03T12:40:47","modified_gmt":"2026-04-03T16:40:47","slug":"faq","status":"publish","type":"page","link":"https:\/\/kominotelakay.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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FAQ<\/h1> <\/div>\n<\/div>\n <\/div>\n
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FOR VISITORS<\/h3> <\/div>\n<\/div>\n <\/div>\n <\/div>\n
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What is Kominote Lakay?<\/h4>\n

Kominote Lakay is a directory of Haitian-owned businesses, services, community organizations, and resources across the diaspora. Our mission is to help the Haitian community find and support each other, no matter which city they are in.<\/p> <\/div>\n<\/div>\n\n

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Is it free to use?<\/h4>\n

Yes. Browsing the directory is completely free. No account required.<\/p> <\/div>\n<\/div>\n\n

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How do I find a business near me?<\/h4>\n

You can search by keyword, category, or city. You can also use the location filter to find businesses near you. Results can be viewed as a list, a grid, or on a map.<\/p> <\/div>\n<\/div>\n <\/div>\n

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Can I leave a review?<\/h4>\n

Yes. You can leave a star rating and a written review for any business listed in the directory. Reviews help the community make informed decisions and help business owners grow.<\/p> <\/div>\n<\/div>\n\n

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How do I know a business is truly Haitian-owned?<\/h4>\n

Every business on Kominote Lakay has self-declared Haitian ownership as part of the submission process. Businesses that have completed our verification process display a Verified Haitian-Owned badge on their listing. We take the integrity of our directory seriously and encourage users to report any listing that seems inaccurate.<\/p> <\/div>\n<\/div>\n\n

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Can I report a listing?<\/h4>\n

Yes. If you notice a listing that contains inaccurate information or does not belong in the directory, please contact us at hello@kominotelakay.ca<\/a> and we will review it promptly.<\/p> <\/div>\n<\/div>\n <\/div>\n <\/div>\n \n

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FOR BUSINESS OWNERS<\/h3> <\/div>\n<\/div>\n
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How do I add my business?<\/h4>\n

Visit our Add Listing page and fill out the submission form. Our team will review your listing and publish it within 1 to 2 business days once approved.<\/p> <\/div>\n<\/div>\n\n

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How much does it cost to list my business?<\/h4>\n

A basic listing is completely free and includes your logo, description, contact form, opening hours, map, social links, languages spoken, photo gallery, and the Verified Haitian-Owned badge. There is no catch and no expiry on free listings.<\/p> <\/div>\n<\/div>\n\n

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What is a Premium listing?<\/h4>\n

Premium listings are available for $13.99 CAD per month and include additional features such as an extended photo gallery, video embed, owner reply to reviews, a business owner story section, promotional offer field, analytics dashboard, multiple locations, and priority placement in search results.<\/p> <\/div>\n<\/div>\n\n

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Can I upgrade from free to Premium at any time?<\/h4>\n

Yes. You can upgrade, downgrade, or cancel your Premium subscription at any time from your account dashboard.<\/p> <\/div>\n<\/div>\n <\/div>\n

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My business was already listed, but I did not add it. What do I do?<\/h4>\n

You can claim your listing. Visit the listing page and use the claim option to submit a request. We will verify your ownership and transfer control of the listing to you.<\/p> <\/div>\n<\/div>\n\n

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How long does it take for my listing to be approved?<\/h4>\n

We aim to review all submissions within 1 to 2 business days. You will receive an email confirmation once your listing is live.<\/p>\n <\/div>\n<\/div>\n\n

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Can I edit my listing after it is published?<\/h4>\n

Yes. You can update your listing information, photos, and hours at any time through your account dashboard.<\/p> <\/div>\n<\/div>\n <\/div>\n <\/div>\n \n

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ADVERTISING<\/h3> <\/div>\n<\/div>\n
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What advertising options are available?<\/h4>\n

We offer three placement types:<\/p>\n